Mobile Worker Tracking

Regardless of your industry, if you need to track your staff across multiple locations, or are challenged by maximising the efficiency of your mobile workforce - then Cyber Track can help you better manage overall mobile workforce performances, reduce operating costs and maximize your ability to deliver high-quality customer service in the field, Managing staff who work in multiple locations, and maximising the efficiency of a mobile workforce, presents many challenges. Legislation requirements, communication issues and productivity targets mean that it is critical for companies to understand what their employees are doing during paid hours (and out of hours if they have access to company assets).

The CyberTrack system utilises personal tracking devices to help companies to improve workforce performances, reduce operating costs and comply with required policies. This helps to drive high-quality customer service in the field.

The benefits of mobile workforce tracking include:

•Monitoring working time and identification of under-performing or under-utilised staff.

•Identification of the nearest, suitable worker to a service requirement.

•Reduced administration costs from automation of electronic timesheets.

•Providing evidence for dispute resolution e.g. proof of delivery.

•Increased customer satisfaction through improved job scheduling and fitting in more jobs per day.

•Improved quotation accuracy from better understanding of cost of sale and service delivery.

•Increased visibility of worker activities and locations.

•Improved planning to create more efficient routes, maximize working time and reduce travel costs

•Improved communication with mobile workers